Returns & Exchanges

Bacca Bucci offers a hassle-free 7-day return and exchange policy to ensure you are completely satisfied with your footwear and apparel. We are committed to providing a seamless post-purchase experience for every customer.

1

Initiate Request

Visit our returns portal and enter your order ID and email address to select the items you wish to return or exchange.

2

Quality Inspection

Ensure the products are unused, unwashed, and include all original tags and packaging before our courier partner arrives for pickup.

3

Reverse Pickup

Once approved, a pickup will be scheduled within 24-48 hours; please hand over the securely packed parcel to the delivery agent.

4

Refund or Exchange Processing

Following a successful quality check at our warehouse, your refund will be credited to your original payment method or the replacement will be dispatched.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing